Privacy Policy
Last Updated: October 26, 2025
1. Introduction
Welcome to DunDaly Design. This policy explains how DunDaly Design ("we", "us", "our") collects, uses, and protects your personal information when you use our website, https://dundalydesign.co.uk.
We are the Data Controller for the information collected via this website, which means we are responsible for deciding how your personal information is processed.
Questions or concerns? Reading this privacy policy will help you understand your rights. If you have any questions, please contact us at contact@dundalydesign.co.uk.
2. Summary of Key Points
- What we collect: When you use our contact form, we collect your Name, Email Address, and Message. We also collect technical data via cookies (like Google Analytics and Google Ads) only if you consent.
- Why we collect it: We use your form data to reply to your inquiry. We use cookie data to see how our website is performing and to measure our advertising.
- Who we share it with: We use third-party services to operate our site:
- Web3Forms: To securely process our contact form.
- Google: For website analytics and ad performance (if you consent).
- Your Rights: You have the right to access, correct, or delete your personal information at any time.
- Sensitive Data: We do not collect any sensitive personal information (like health, financial, or racial data).
3. What Information Do We Collect?
a) Information You Voluntarily Provide
We collect personal information that you voluntarily provide to us when you use our contact form. This includes:
- Name
- Email Address
- Your Message (which may contain any other personal data you choose to share)
b) Information We Collect Automatically (Cookies)
When you visit our website, we ask for your permission to use cookies. If you consent, we may collect technical information via Google Analytics and Google Ads. This includes:
- Your IP address (anonymised)
- Browser and device type
- How you interact with our site (pages visited, etc.)
We do not collect this information unless you "Accept" it in the cookie banner. For full details, please see our Cookie Policy.
4. How and Why We Use Your Information (Legal Basis)
Under UK GDPR, we must have a valid legal basis to process your data.
To Respond to Your Inquiries
Data Used: Name, Email, Message.
Legal Basis: Legitimate Interest. We have a legitimate interest in replying to you when you contact us for business purposes.
To Analyse and Improve Our Website & Advertising
Data Used: Anonymous technical data (via cookies).
Legal Basis: Consent. We only do this if you give us your explicit permission by accepting Analytics and Advertising cookies in our cookie banner.
To Comply with the Law
Data Used: Any data as required.
Legal Basis: Legal Obligation. We may need to process your data if required by law or a public authority.
5. Who Do We Share Your Information With?
We use third-party services to provide our services. These "data processors" are:
- Web3Forms: When you submit our contact form, your data (name, email, message) is sent through the Web3Forms service so it can be securely delivered to us.
- Google (Google Analytics & Google Ads): If you provide consent, Google collects anonymous data to provide us with analytics reports and advertising performance.
We will never sell your personal information to any other third party.
6. International Data Transfers
Services like Google and Web3Forms may be based outside the United Kingdom (e.g., in the United States).
When your information is transferred internationally, we ensure it is protected. We do this by relying on legal safeguards like Standard Contractual Clauses (SCCs), which are contracts approved by the UK government that ensure your data is given the same level of protection as it has in the UK.
7. How Long Do We Keep Your Information?
- Contact Form Data: We keep the information you send us (name, email, message) only for as long as necessary to manage our correspondence with you. You can request its deletion at any time.
- Cookie Data: Analytics data is stored by Google, typically in an aggregated, anonymous form. Please see our Cookie Policy for specific cookie durations.
8. Your UK GDPR Rights
As a resident of Scotland (and the UK), you have specific rights over your personal data:
- The right to access: You can request a copy of the personal data we hold about you.
- The right to rectification: You can ask us to correct any information you believe is inaccurate.
- The right to erasure ("right to be forgotten"): You can ask us to delete your personal information.
- The right to restrict processing: You can ask us to temporarily stop processing your data.
- The right to object to processing: You can object to us processing your data (e.g., for marketing).
- The right to data portability: You can request we transfer your data to another organisation.
- The right to withdraw consent: You can withdraw your consent for cookies at any time by using the cookie icon in the bottom-left of our site.
To exercise any of these rights, please email us at contact@dundalydesign.co.uk.
9. Right to Lodge a Complaint
If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the UK's data protection regulator.
The Information Commissioner's Office (ICO)
Website: https://ico.org.uk/
Phone: 0303 123 1113
10. Security
We take the security of your information seriously. We use technical and organisational measures (such as SSL encryption for our website) to protect your data. However, no electronic transmission over the internet is 100% secure, so we cannot guarantee absolute security.
11. Children's Privacy
Our services are not intended for, and we do not knowingly collect data from, children under the age of 18.
12. Changes to This Policy
We may update this privacy policy from time to time. The updated version will be indicated by the "Last Updated" date at the top. We encourage you to review it frequently.
13. How to Contact Us
If you have any questions or comments about this policy, you may email us at: contact@dundalydesign.co.uk